Supporting Our Care Home Residents Better Together: Workshop

Care home residents are among our most vulnerable population in Herefordshire and their often complex needs are supported by a wide range of teams across the county, as well as care home staff themselves. In this half day workshop for professionals in Herefordshire we will review the ways in which we support care homes, share learning and good practice with colleagues and identify how we might work differently to use the capacity we have, reduce delays, improve residents’ experience and increase job satisfaction.

Location:        Hereford Rowing Club

Lunch available from 12.30. Event to start at 1pm.

If you have any dietary requirements please contact Kathleen


Purpose of the event:

To share understanding of who currently does what in support of care homes and their residents, and identify opportunities to work differently to release time and improve everyone’s experience.

At the end of the session participants will have identified:

  • what issues currently affect care homes and those supporting them in terms of delays, communication, duplication etc
  • what works well
  • common things individuals can do to support one another
  • opportunities for early interventions that could transform experience and care
  • specific actions for their locality to begin to implement change, improve communication and release capacity.

Outline of the session:

  • What happens now?
    • Making it visible – understanding who does what, where our frustrations lie, what happens when
    • Sharing information from care homes and from practitioners
  • Why do we do it this way?
    • What works well? What gets in the way?
    • How might we do it differently?
  • How can we make it happen?
    • Commitments to action
    • Next steps

Who should attend?

Staff from care homes, community teams, mental health, general practice and other services currently or potentially providing support in to residential and nursing homes locally, who can see opportunities to work differently to the benefit of staff and residents.

We are not currently taking bookings for this course. Please get in touch with us to find out information on future dates here

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