Administrator/Care Navigator Required

Administrator/Care Navigator Required

Reference: HW-1900

The Spa Medical Practice in Droitwich are looking to recruit an Administrator/Care Navigator for their busy surgery serving 10800 patients in Droitwich.  

The job involves: 

• dealing with telephone queries and signposting patients to appropriate services
• working on the front reception desk dealing with patients face to face
• dealing with queries from the whole practice team as required
• supporting in the administration functions of the practice
• fitting into a busy and professional reception team covering an array of other patient focussed tasks.  

Experience in a healthcare setting is essential and knowledge of EMIS Clinical system very desirable and you must be able to demonstrate excellent customer service skills through previous roles.

The successful applicants will be required to work approx. 30 hours per week Monday – Friday spread across the practice opening hours of 8am – 8pm and participate in a Saturday rota.  The working pattern will be a range of shifts Monday to Friday with Saturday working as overtime on a Rota basis, please do not apply if you are unable to commit to these shifts.

You will be required to provide holiday and absence cover for your colleagues by mutual agreement.

Salary will be dependent upon experience, starting from £11.44 per hour, you will be eligible for membership of the NHS Pension scheme and a uniform will be provided.

Closing Date: 19 January 2024

We reserve the right to close this vacancy early.  Previous applicants need not apply.