Patient Services Advisor

Patient Services Advisor

Reference: HW-2049

This busy post provides reception and administrative support to patients and the primary care team. You will be the first point of contact so it will be important to show high standards, to be courteous, friendly and helpful at all times. You will be responsible for full patient services duties, managing patient requests face to face, by telephone and electronically, signposting patients to other health services where appropriate. This will include managing the appointment booking system, accepting prescription requests and dealing with any other correspondence and enquiries in and out of the practice appropriate