GP Receptionist (Care Navigator)

GP Receptionist (Care Navigator)

Reference: HW-2047

In summary, responsibilities include:
• Greeting patients on arrival
• Handling appointment requests from patients
• Directing patients to the most appropriate healthcare provider (care navigation)
• Providing test results to patients following GP review
• Dealing with patient queries and requests for assistance
• Consulting with members of practice team regarding patient queries
• Processing patients' changes of address
• Any other tasks allocated by the Receptionist Supervisor that are deemed appropriate to the role.