Healthcare Assistant - Much Birch Surgery

Healthcare Assistant - Much Birch Surgery

Reference: HW-2148

Job responsibilities

 Key responsibilities in relation to delivering health services:

 Support clinicians in delivering patient care per practice protocols.

• Take blood samples safely, adhering to infection control procedures.
• Perform in-house tests ,e.g., D-Dimer and ECGs as requested.
• Prepare patients for chronic disease reviews e.g., BP, height, weight, urinalysis.
• Conduct diabetic foot checks and make necessary referrals.
• Provide basic wound care and remove sutures/clips as per care plans.
• Administer B12, pneumococcal, and other immunisations under PSDs.
• Process urine and pathology specimens according to protocols.
• Provide lifestyle advice for chronic disease management and signpost to further support.
• Apply evidence-based care approaches aligned with QOF requirements.
• Understand role limitations in providing medical advice.
• Accurately document patient observations and escalate abnormal findings.
• Prepare clinical rooms and equipment ahead of consultations.
• Assist with contraceptive procedures (e.g., implant insertion/removal).
• Act as a chaperone during consultations when needed.
• Support clinicians during emergency management of patients and be confident in resuscitation techniques
• Manage ordering, receiving, and monitoring of nursing and clinical stock.
• Check and maintain clinical room stock, ensuring no expired or damaged items.
• Keep accurate stock records and report shortages or discrepancies.
• Support IPC lead in auditing and maintaining infection control standards.
• Ensure room cleaning aligns with IPC protocols and report any breaches.

• maintain accurate and contemporaneous patient health records
• enhance own performance through continuous professional development, imparting own knowledge and behaviours to meet the needs of the service

* A full Job Description & Person Specification is attached to this advert*

About us

 We are a rapidly growing GP-led organisation with a mission to ensure that all patients have access to comprehensive, coordinated and continuous care within a sustainable primary care system.

We believe there is a opportunity to reimagine how primary care is delivered, with a strong focus on data insights, technology, and clinical innovation. Our ambition is to enhance patient access, elevate the patient experience, and improve health outcomes, ultimately driving a step change in the quality of care we provide.

The Much Birch GMS contract transferred to Taurus Healthcare Limited (the GP Federation for Herefordshire) in February 2024. While the practice no longer operates under the traditional GP Partner model, it is now led by a dedicated practice based Senior Management Team. Importantly, the practice team remains unchanged, and the surgery continues to maintain its identity and strong presence within the local community. Much Birch is :-

• A busy rural dispensing practice at the heart of the community.
• Located in the village of Much Birch, between Ross-on-Wye and Hereford city.
• Covering an area reaching from the edges of Hereford to Ross on Wye, and extending into the villages of the Golden Valley.
• List size of circa 5,000+ patients

A supportive clinical team of GPs, ANPs, Paramedics, Practice Nurses, HCAs, Physiotherapist, Social Prescribers